29
Mar
As a communication tool between customers and businesses, Facebook is more likely to receive positive reviews than Google. There are two main explanations for this: first, people tend to like the business Facebook page before posting reviews, especially good ones. It’s not always the case, but it happens more often than not. Second, Facebook reviews are directly tied to Google’s algorithm. When you get a review on Facebook, it automatically updates on Google. This is quite a “two for one” ideal situation. It further enhances the visibility of the business and builds trust with potential customers. The importance of Facebook…